This is the second time i am having this problem with MTN, the account is in my husbands name and as he works shifts he is not always available so we have made it that i have signing power on all his accouonts. Sins we upgraded hi phone last year October we have had account problems. we have ...
Good day I have been trying to get my query resolved since January, no luck. Just last week & Monday I sent another email to cim_legal email, with their policy being that you get feedback within 5 working days. Surprise surprise no feedback. I wrote a complaint on hellopeter website on 14 May ...
I called the call centre of mnt wanting to do sim swap due to house they my fone and she the consultant (Nondumiso) probed me on what I know like the number of people I normally call, what price plan I was on, what phone I was using, when last I loaded airtime and how much was it. Being the owner ...
I'm just not certain about my previous querry's date which was last month I had the same complaint My airtime is deduducted from downloading and streaming he said Xolani this morning Then last month they said I plugged my phone as a modem on a pc which is total nonsense Both of these findings ...
My cellphone was collected from my work place by the courier for MTN Insurance. I submitted a claim for damage to my phone under my insurance policy with MTN Insurance. From the beginning everything was not communicated. Everytime I phoned them I found out something new that I first had to do. I ...
Req 2152416 16/05/2013 verwys soos per Hellopeter respons vanaf Wenzile Masina. Dis 6 dae later en nog geen oplossing of reaksie vanaf Mtn nie. Soos dit maar deesdae gaan moet die klient weer die opvolgwerk doen, want elke probleem word mos met die nuwe vloekwoord 'eskaleer, ' as verskoning vir ...