Good afternoon. The network in Paarl was down for a good couple of hours yesterday (21 May 2013). I enquired about it on Facebook and was told to contact which i did. I was utterly shocked and disgusted by the tone and attitude and the inaccurate feedback I received. She is actually implying that ...
So I had a complaint about Bad Service (Still Have). The reply on Hello Peter was nice, making everybody believe that MTN went out of their way to resolve my issue. FACT IS THAT TILL TODAY IT HAS NOT BEEN RESOLVED!!! Money taken off that MTN can't tell me what for??? Phoned today, 4 calls to try ...
I would like to know the process followed by MTN for discontinued phones that are giving clients problems. i took a blackberry 9800 on contract, got insurance (24mobi) via MTN, I was told my phone was valued at R6000 by MTN, but i was not told that my phone was insured for R5200, insurance called ...
Withing two weeks after receiving a brand new contract phone, my Sony Xperia got a cracked screen. No I did not drop it, but obviously MTN won't believe me. I went to the MTN shop in Fourways mall, where they told me that the repair centre will investigate the phone and tell me why the screen ...
My phone bill since starting my contract with you has been in the region of R600 a month which is completely perfect. This month my service gets shut off without any warning or explanation until I phoned and spoke to your extremelly helpful help desk who informed me my phone bill was sitting on ...
17 May 2013 I received poor customer service from MTN call centre agents. I am experiencing network problems (Network not Available) using Samsung S2, phone does not make calls or connect to the internet. I called 173 spoke with Asanda Dyomfana re fno 662625027. Since the phone was still not ...