In April, my mtn debit orders had bounced due to insufficient funds because of bank charges. I received a mail billing me for twice the amount due. I phoned to cancel the contract (I spoke to 4 agents) I was told that my account was settled. The contract was then cancelled (I assumed the debits ...
I phoned MTN to move my debit order date, while I was busy explaining my scenario then the person on the other side did not understand me and dropped the phone while I was busy talking. I DO NOT APPRECIATE THIS!!! I wanted to confirm why my BlackBerry service is off!!! Phone call was made on 22 May ...
I am highly upset and disappointed with MTN and their account services. I have recently upgraded from a Blackberry to a Samsung and the store consultant failed to cancel my BIS Service unbeknown to me. When I called in to query my account the call centre consultant informed me of this and offered ...
This is my 4th complaint regarding this phone. The last feedback I received from the Store Supervisor at the Pickbel Parkade is that Blackberry is not going to do anything due to the handset being BER twice - and that's that, I must pay R2100 to cancel my contract. I told you in my last ...
On the 20th of May 2013 my cell phone Blackberry was and i had it insured, my phone, house keys, car keys were. MTN IS REFUSING TO PAY MY CLAIM SAYING I WAS NEGLEGENT. I feel they are RICH LEACHES SUCKING PEOPLE DRY WITH THEIR SO CALLED INSURANCE. I HAVE BEEN PAYING THE INSURANCE WITHOUT FAIL. THEY ...
On Thursday 9 May I visited the Century City MTN branch in the Smartsurv Building and submitted all the required documents in order to open a contract. The staff member said the contract should take 1 - 2 days to approve, but that they would contact me. By the next week Wednesday they still had not ...