Extremely disappointed in the level of customer service! I have 2 cell phone contracts going, both were upgraded in the last 6 months as I was happy with MTN. I sent my handset for repairs and was told that don't offer a courtesy phone but it should take up to 2 weeks to repair. Within 2 weeks I ...
I was contacted by Zainodien Dreyer of MTN Direct in early March 2013 for an upgrade to a BBZ10. I received it (IMEI No 354010051899632) on the 6th of March but noticed during the first few days that it was dropping the network at random times. I took the phone into my local MTN branch in Hillcrest ...
I have three (3) contracts with MTN one of which is a Blackberry I have a two year contract with MTN at a set amount and R 70 extra for Free services form Black berry which includes - BBM, Facebook and the internet for Two (2) years this contract is legaly binding there staff like to rub under our ...
20 May - Called MTN Direct to get upgrade on my contract, migrated from Voice contract to data contract 24 May - Original line/sim removed from network. Device delivered with new sim card. Not on network 25 May - Called 808 told that system down 26 May - Called 808 x2 & told systems are down ...
I tried applying for a post which is closing on the 3rd of June with no success. The system does not recognise my passsword and when I go to forgotten password it says it is has sent it to me and i dont find it on my e-mails. Today I tried calling this number 0119123000 and the first time Dikeledi ...
I upgraded with Mtn in Germiston and on the 13th of April 2013 and after few three days discovered that the handset 's battery is faulty since it was still under the OBF i returned it to the store for replacement. To my disguises the store manager promised me to get the new handset within three ...