I bought bundles (100MB) about a month ago using my phone for one of my applications. I was left with around 27MB when it suddendly disappeared on my phone and no one could explain it to me. I then called in yesterday as well (31/06/2013) they told me that my bundles expired! I was not even warned ...
Please note that I am planning to move my 5 accounts to Cell C - and will do everything in power to discredit MTN as a Service Provider (sorry - NO SERVICE PROVIDER) Mantoa REQ:2162687 Logged a complaint on 16 May 2013 - got a "copy and paste" response from Mantoa Logged another complaint ...
17 April 2013 myself and husband went to Canal Walk to upgrade from Blackberries to Samsungs S3 mini's. The consultant by the name of Wayne Keyser the most unhelpful guy ive ever came accross. He basically didnt explain nothing whatsoever with regards to the new handsets, how data works (as we new ...
Dear Reader Since MTN responded to my complaint on the 19th May, I have not heard anything with regards to the cancellation of my Data Contract. Neither the branch manager of MTN Bedford Centre nor the area manager has made contact with me since then. In MTN's response they stated that "they ...
Hi there, I upgraded my MTN contract last Friday (24-05-2013) which was exemplary however my credit from my existing contract was revoked, and further more I have no credit for my new contract (MTN AnyTime 200). Surely it doesn't take a week to credit me with my new contract and what happened to my ...
Somehow I wanted to press a song and it selected subscription for international cricket news and next thing I get an sms saying I have subscribed for this nonsense. There is nowhere where you can unsubscribe which I think is illegal especially that there is no request to confirm if you want to go ...