I called at the branch with a query on "any time calls" to switch over to 'off peak calls" ten days ago. Jasmine said she will forward email to MTN Head-Office and call me back in two days. Nothing happen I called last Friday and was told she's not available and the request was not ...
I don't know whats happening with mtn signal, but no matter where a person may be, you guaranteed to have bad signal! I honestly don't see the point of having a amazing phone such as a samsung S3 with all these amazing function and download speeds if your service provider cant provide sufficient ...
Hi I phoned now 6 times without resolution to get my blackberry messaging working. Poor, poor services why do anything need to take 4 days to get resolved. Standard answer it will take 2 to24 hours... ...
I upgraded my cellphone contract on 22 May and was told that I should receive delivery of my new phone within 3 to 5 days. It's now been 7 days and I've not received a thing. They are using an incompetent courier company who's drivers have returned my package to MTN 3 times because he couldn't find ...
Yesterday at 12h00 I did a sim swop and upgraded my contract.By 09h00 this morning my new sim was STILL not activated. After phoning Mtn several times to find out what was happening since yesterday (my wife's new sim was activated within 3 hours), costing ME time and money I found out that the sim ...
My Complaint of the 23rd of April 2013 refers. More than a month after I lodged a complaint on and was promised that the issue would be attended to as a matter of urgency, by the person responding to my compliant, and that I would be contacted by the investigation team from Mtn, I still have not ...