In July 2012 we were billed for a cell number / calls that we did not own. This has been confirmed as an error and a credit will be passed onto our account. I have been calling what seems like once a month, but still don't have the credit. Every time I am told it has been escalated and the credit ...
I'm so disappointed with the lack of customer service I've received from MTN. My cellphone contract with them finally ended after 2 years and it was such a mission just to get it cancelled. It took 2 months just to cancel the contract and even though I was promised that I would only be debited for ...
This doesn't seem to be an isolated complaint but I'm sure everyone who has taken out a Laptop contract through MTN is now regretting it. After going through a nightmare to get the laptop, returning it and waiting for a replacement, I am now even more frustrated as I am supposed to be paying R500pm ...
To whom it may concern: I have unfortunately reached my limit with MTN. First we had to fight for MTN to cancel our contracts & then its finally on prepaid but now for the 3rd month in a row, MTN has deducted various amounts from our account. We have received e-mail correspondence that we will ...
Went to upgrade information signed for loaded incorrectly by store and servive provider MTN not willing to assist with their dealership problem. This is now costing me - an extra R600.00 a month. All I want is that my contract be loaded as I signed for. ...
I was phoned out the blue, asking if id be interested in purchasing a laptop and 2 GIG internet for R 300 p/m. OK i said, for only R 300 p/m, nothing more i said. Made sure that is all id be billed... said i dont want it if its going to be more, made sure i said that when he called because i know ...