I upgraded my contract on Saturday and took the Galaxy S4. I was told I had to do a sim swop to get a micro sim. This was attempted but I was told the system was off whilst I was there. It would be done later through the day. I tried for more than an hour to get someone on 808 on Saturday night to ...
Last Tuesday I went to the Germiston Goldenwalk store to upgrade my Mtn contract (0837841618) and the sales consultant loaded the wrong package. Because it was late in the afternoon I agreed to come back in the morning. The next morning I was told by Jennifer that Mtn was offline and must wait for ...
I signed a 24 month contract with MTN. Two months before expiry date I went to 3 MTN agents asking them to submit my cancellation request in advance. They told me this cannot be done. I insisted on putting my request on paper at one agent. I also sent notice of cancellation by e-mail to the address ...
I had a contract with MTN which I received two cell phone numbers-0832529300 and 0832529649. I requested the call centre to cancel the contract and was informed the I have to pay an early tremination fee of R811.86. this was paid by me on 2013/04/11 at Absa Bank Tokai. I was given the account ...
Following up on my 3G account being over R4000 after the sim card and number was blocked following a smash and grab. according to MTN when a number is blocked it still allows for subscription services to be charged for. this is unacceptable as the reason a sim card and number is blocked is so that ...
I am so unhappy with the treatment over the past few years. I regarded myself as an excellent client to MTN and have been with them since 1993. My first contract and still have the same number. Like everyone we have ups and downs but have always paid my MTN account. I have needed help and service ...