For 2 whole weeks I was struggling with MTN to get my phone upgraded to an S4. It was an absolute nightmare, Finally on 17 May 2013 I was told by MTN campus square that everything was sorted and I just needed to pick up the phone, But they didn't have stock. So they let me know that Cresta branch ...
I have a billing issue which caused me to request my itemised bill from MTN (808 call centre). I made this request on Saturday 1 June 2013. After not receiving anything on email, I made another enquiry on 2 June 2013. I didn't receive anything and so I called in again on 3 June 2013 with an ...
I took a Samsung Tablet 2 (P5100) on contract in 2012 December. In 2013 January, it was failing to boot, especially when not on charge. Even on charge, it would stay on for at least 5 minutes. I took the device to the service provider in Southgate MTN, they sent it for repairs and the fault was ...
I had problems with Mtn who had me on a wrong package when I took out a contract. They suspended my account and thereafter credited the money back in my account. I then kept in constant communication on their webchat about my account and the status there off. I had to go buy R150 data bundle from ...
I received a Nokia 920 Lumia when I renewed my contract with MTN after 2 wonderful years. The phone was a dud from the start - freezing intermittently when I took pictures and wanted to send these via Facebook or Whats App and when I switched from viewing pictures to another app - and one cannot ...
MTN reference: 100801271 Long story short. I was overbilled in 2011 on my account and have logged this with MTN SP now for the 100th time but they are a bunch of incompetent. Each time I log this I am being told a different story. Latest story i'm told is that credit was passed to me in 2011 ...