Modem handed in on 8 may 2013 for repair (?) at Your Cell Connection No response from mtn since then - four weeks What is the problem? Typical mtn service arrogance and contempt for the customer In Jan 2014 will cancel both contracts and NEVER do business with mtn again You have a " Chief ...
I was due for an upgrade and the upgrade was done on 27 April 2013. When I received my invoice for the period 20 April 2013 - 20 May 2013 I noted the very high data usage. Upon further investigation, it was noted that my data package on my previous contract was stopped when the upgrade was ...
I applied for a new contract through MTN Direct Tues, 28.06.13 - agent Nonthandazo. I was the one that had to find out if was approved since nobody ever calls me back. Furthermore, my phone was only delivered last night after 19h00 - a whole 5 days later. I phoned this morning to activate SIM only ...
In January 2013 we went to Mtn for our phone upgrades. My husband got me the new Sony Xperia T as my upgrade. The first thing that happend is when they took the phone out the box and inserted my sim card it didn't want to switch on and I was told the battery was flat and must leave it with them ...
I purchased a sony experia z from mtn, and they told us if the phone does give us problems they will replace it within 7 days, the phones battery doesn't even last a half a day and when we went in to replace it they knew our 7 days were almost over and told us to wait another 2 days to see if it ...
I have spoken to MTN branches and phoned 808 several times to get information on the launch of MTN WIRELESS ROUTER WITH LTE. The people there are either not aware of it or they have no idea when they will receive it. With my last call on 5 Jun 2013 at 09:03, which lasted 22 minutes, the operator at ...