I called MTN's "customer" care line to simply find out what my sim card's phone number is. First the automated voice said, sorry all our lines are busy please try again later, and the line went dead. After trying again, I am told by the same voice to "stay on the line" for over ...
I UPGRADED TO THE BLACKBERRY Z10 ABOUT 2 MONTHS AGO, FROM WEEK TWO I STARTED EXPERIENCING NUMEROUS PROBLEMS WITH THE PHONE, I AM CURRENTLY EXPERIENCING EVEN MORE PROBLEMS, THE BBM MESSAGES DO NOT GO THROUGH AND COME BACK WITH BIG FAT CROSSES- I CALLED TECHNICAL SUPPORT NUMEROUS TIMES AND TRIED ...
I have phoned the call centre numerous times and never get an answer. Are people actually working in the call center? I am phoning from an vodacom line and this is costing me money... Have someone phone me back so that I can cancel my service, otherwise I will simply just cancel the debit order. I ...
AIRTIME WAS LOADED ON THE 19TH OF APRIL WITH AN AMOUNT OF R180 WHICH WAS DEDUCTED FROM CHEQUE ACCOUNT NUMBER 1020766158 THE ACTIVATION KEY: 4761141030352727 AND VOUCHER NR: SAR01Q4R3WK3 AIRTIME WAS NEVER LOADED AND THE ACTIVATION KEY GAVE AN ERROR SAYING THAT THE NUMBER DOES NOT EXIST THE MATTER ...
Please cancel my contracts, i don't see why i must pay monthly instalments when i don't get the service i deserve. NB# call centre staff must be taken back to training for customer service, technical and billing queries. ...
I have been overcharged on my cell phone for data now for months, It all started in November 2012 when I was suddenly billed R7500 for data usage. Immediately I stopped using my phone for internet, and even turned off the data service on my phone but I kept on getting billed for data services used. ...