On the 6 january 2014 I went 2 do an upgrade on my contract I wanted the s4 with da tab 3 and drifta which I was told dey did not receive their stock after goin to the store many times finally they call me today 24/01/2014 to pick it up. Only to unwrap the s4 an tab3 and find out the drifta is not ...
Hi there, My contract account has been suspended because I missed a payment. I am not getting any statements and I asked MTN to debit my account, they don't. In my attempt to try and call them, I held for more than 20 minutes until I decided to hang up, mind you, this is not the first time. I need ...
My name is Jaco de Beer I wanted to cancel my MTN contract. I phoned MTN customer care and they kept me on hold for over an hour. I later gave up and hung up. I tried two more times with no success!!! I am very disappointed and disgusted with the bad serves that I received from MTN and I will never ...
I HAVEN'T BEEN ABLE TO USE MY PHONE FOR MORE THAN A MONTH AS IT GIVES ME AN ERROR. FINALLY HAVING TIME TODAY I POPPED IN TO MTN CANAL WALK AND THEY SAID THEY THINK I SHOULD DO A SIM SWOP WICH WOULD COST ME MONEY AS THE SIM MIGHT BE FAULTY. BEFORE WE DID IT THEY INFORMED ME THAT MY ACCOUNT HAS BEEN ...
I upgraded my contract to include 1.2 Gig of data. This was not allocated in the first month and I received a R 7000 odd account. I called them and they expalined that teh data had not been provisioned by MTN in error and a credit woudl be paased. To this day I still await this... from December... ...
My fone became faulty on 16 December 2013. I phoned mtn direct and loged a quiry. They phoned me and told me it will be colected within 48 hours, because I live 160 km from nearest store. Thats why my upgrade was done with mtn direct and not instore. After several phone calls my phone is still not ...