I have been a loyal customer of MTN for over 15 years. For the last three months in the Southern Suburbs of Johannesburg we have been experiencing dropped calls / poor reception or no reception at all. I have now had enough. I have this afternoon ported my number to Cell C who have a far more ...
To Whom this may concern Hope you are doing well. I would love to lodge a complaint about MTN. I have been using MTN for probably 7/8 years now and I have never received this bad service. I upgraded on the 09th of November 2012 at the MTN branch in Boksburg (Rietfontein Road) when I upgrade I ...
About 4 weeks ago my partner and purchased one of the MTN packages which included a phone and a Samsung TV, via contract. We got the phone 3 days later and till to date the TV has not been delivered despite the promise to do so within 5 working days! Futhermore no explanation has been offered to ...
I am absolutely dissapointed and furious with the service that I have received from the call centre at MTN. I have called 0831808 and the 173 numbers. NO one could help me with my billing/refund query. I went onto prepaid in January 2013 but I was billed on the 1 February for a contract billing. my ...
Upon being called for probably the 4th time this year by MTN offering me some entry level R99 a month touch screen (not to be a snob but why on earth would I be interested if currently sporting a Galaxy S3), I placed my phone on the desk letting the telemarketer rant on about their supposedly ...
I wrote a report on HelloPeter.com. They responded and said that the matter would be investigated. I was given a reference no 3046300. To date not a peep from MTN. I have now had to go to a pay as you go phone (even though I still pay the contract payment every month) to be able to remain in ...