Hi there, I've been billed for the last few months on my contract at R2000 for data I haven't been using. There's no way to prove that I haven't used it. So I've moved onto Afrihost APN so I haven't been on MTN SP's APN. However with log file data from Afrihost shwoing I've used Afrihost's APN all ...
Dear Sir/Madam, My MTNSP invoice dated 10/12/2013 contains incorrect charges. I upgraded my contract to the MTN Anytime 350 via MTN direct and received the Samsung Galaxy S4 (I previously had a blackberry) (according to the MTN direct website this deal included an additional 150mb of data, bring ...
Hello Peter I would like to respond to MTN's response regarding my complaint. I wish I can be able to attach the invoices of the three months billing so that what I'm talking about can be seen. I have 3 invoices, one for October month where I was billed R 321.70, the second invoice is for November ...
Been Billed due to Neo not making correct changes on my account, I keep now getting SMS to pay this money. I have called MTN several times to get this resolved I keep on getting told the system has all the information for the reversal of this moneys and still nothing is done. I put this down to ...
I recently bought a new property in Pretoria next to the Union Buildings. Upon occupation I noticed NO 3G coverage. I submitted query at 09:00 n 20 Jan.14. At the time of writing I received no feedback from MTN. On 24Jan14 at 13:00 I phoned the Coverage Help Desk 083 900 1212 - the help desk member ...
My Name is Dennis Sibanyoni and My fiance's name is Kensani Maluleka. Recently in December 2013 her card was swallowed by the ATM and we were told by Standard bank to do an Itemised Billing statement. We called MTN as our service provider and we were assisted with the documents to send the request. ...