AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Can t be on hold anymore | #316535

Mtn
Can't be on hold anymore

Hi there,

My contract account has been suspended because I missed a payment.

I am not getting any statements and I asked MTN to debit my account, they don't.

In my attempt to try and call them, I held for more than 20 minutes until I decided to hang up, mind you, this is not the first time.

I need to clear the matter and my worst nightmare is going to their Midrand (Boulders Branch), where I waited for more than 15 min the 2 times I have been there.

Please call me and explain what is the best way to communicate with MTN because you seem to be beyond reach from all angles.

Thanks

Date:

Company: Mtn

Country: South Africa   City: Call Centre

Category: Telecommunications

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