On 30 Dec 13, I took my mom's phone to MTN head office for repair - I was redirected from one building to another. Eventually the phone were booked in for repair. I was informed that they will contact me in 2 days time with a quote on how much the repair will be. Last week I phoned to be informed ...
The service Mtn is offering is nonsense... i made a cash payment on my contract phone on the 03/01/2014 R420.00. On the 20/01/2014 my phone was suspended. i then called the service provider to find out whats happening and the lady i spoke to told me she saw the payment then reconnected my phone. On ...
Last year March I upgraded my mtn contract. I was asked which sim I will use and I gave the number (which was different from my contract number). Last week I dropped the Blackberry Z10 on its face and the screen broke. I was informed by 24 Hour mobility insurance that because my contract sim card ...
I went to the MTN repair centre in midrand Tuesday 21/01/2014 to book in my phone because the camera was not working, they booked in my phone and told me that because my screen was cracked on top they would quote me on fixing the camera which I didn't mind. The quote comes back and its R3100 ...
On January 2011 I noticed that I was getting statements from MTN saying I needed to pay certain fees towards their phone contract, the same was happening with Cell c. I noticed both networks that I did not have any contract with them and the response was that they will do an internal investigation. ...
My wife had an MTN airtime contract with of R106. Which ran for two years. She gave them termination notice in June 2013. Yet MTN is still billing her bank account for monies no one knows what for. My wife has for several times gone to MTN at Century City to query this and the assistants wouldn't ...