So I phone MTN with regards to my upgrade. Apparently I can only upgrade in August. My Blackberry just gave in and I'm currently using someone else's phone. I get declined on affordability. Tell me how I can get declined on a contract that would cost almost the same as the contract I now have? I ...
MTN corporate stores do not go out their way to help people. I had a cellphone claim. I was sent from carnival mall to east rand mall with no real help. The phone is insured by MTN and the employees don't know procedures. MTN have stock but no sim cards. Rude staff not willing to help or are to ...
After calling MTN and emailing and even trying through other channels they still dont think I am important enough to make contact with and sort out my problem. I bought an UNCAPPED business contract last month and the signal has been terrible. Dropping my line all the time. I have 2 Hauwie B683 ...
I applied for a contract and cancelled the deal, my pre-paid number was converted to contract without my knowledges as i was under the impression i cancelled the deal. A debit order went on my account from MTN then i realised that the contract was never cancelled then the manner was taken up with ...
I am a longstanding MTN customer and wanted to complete two sim swop earlier today. There are a number of issues that I have both with MTN and with the personnel at the branch. The first problem is with MTN who want to charge R136 for a sim swop. Clearly it is their right to do so but when One can ...
I recently renewed my contract with MTN - I have been with them since November 99. At the point of renewal I requested a 750 anytime contract, about 4 months later I decided I would like to UPGRADE the account to a 1500 contract. After completing the forms and being assured that all is in order, I ...