This contract ended in October 2012. I sent through a cancellation letter in this regard but my account is still being debited. Please stop debiting my account as it costs ME money to keep reversing your debits. I do not owe you money because I cancelled this contract. You need to re-imburse me for ...
My IPhone 4S was 04/07/2013 i went to the midrand mtn branch to claim insurance, all documents where supplied and filled then today 15/072013 am informed that the insurance was declined due to non payment received in the month of June 2013, i changed my account number & visited the midrand ...
I have been trying to upgrade my account for the 2 months, I have called the contact centre several time and been to the Cresta Branch which I had to wait for almost and hour before I left without being helped. I was called back again last week and was told that I will be contacted once they have ...
I find it unacceptable, that as a pre-paid customers, who can afford to purchase an iPhone 5 out-right, Cannot get a nano SIM!!! For two weeks now I have been unable to purchase a SIM! MTN Cresta, just says there is no stock, only available for contract customers! With a price difference!! ...
I have observed a debit order that goes through my account which my bank confirmed as being from MTNSP. The reference number I received is A3452886/ 0081925461. I had received telephonic offer for a laptop and internet modem which I declined just before delivery in March 2011. I since received only ...
I decided to apply for my upgrade online and the very next day I got a call from a very helpful lady (name unfortunately I missed). She was very polite, efficient and extremely helpful. She took all my details and processed my upgrade efficiently. She did advise that my phone would take 7 to 10 ...