Hi My name is Keneilwe Keni Stone. I am EXTREMELY disappointed and ridiculed by the appauling service i recieved from a certain Matumela Sothoane this morning. I have been an MTN customer for the past 15 years and i really am thinking of leaving your STUPID and PATHETIC network. This agent was ...
Yesterday I called mtn to get help as my airtime was disappearing without me going on any site what so ever. I spoke to a lady consultant (forgot her name) who was rude. I hung up and called again thinking I was going to get better service, but as always with mtn employees I was on the receiving ...
Up to now I have had very good service from MTN but recently I am having EXTREMELY poor service from the call centre!! I have been trying to contact the call centre to find out my billing info and the amount owing but I have been on hold for more than 45 minutes!! All I want is the amount so I can ...
Two months ago i stepped into the Grahamstown MTN branch excited to get my Samsung Galaxy S4 on a 200 top up contract. I asked all the staff present about the price difference between the R399 contract and the top up contract. The young lady that I was speaking to was unsure and she asked her ...
I have faxed the affidavit and certified copy as was requested by the call Centre consultant. Can you please check why the Sim swap can't be done for my cell number 0732917831. I have complied with the requirements but to date, the Sim swap has not been done. ...
MTN was contacted on 13/5/2013 to cancel the 3G contract. I was given a reference # 100047170. The contact person Mgotshu said the contract would be cancelled from 16th June 2013. On the 1st July the money was withdrawn by MTN on the 1st July. On the 13th I received an sms from MTN that " the ...