Hi I talked to your customer care and went in to the store and they could not help me the internet is so slow that I can't Google or Facebook I can't upload or download anything I want better service no please don't just tell me you fixed the problem if you only reset the settings on my sim I want ...
A Previous report I wrote on MTN about closing off my account and the billing errors, MTN responded by apologizing, and then confirming that I have a refund pending from them for -R258.00. This account was closed in May 2013 and I received the refund last month. After this was sorted out, MTN again ...
Because of Yellow Mobile calling me every day for the last two weeks and three times today. I have already thrown away my mtn pre-paid sim card and not going to renew my mtn contract for my wife. Just because of Yellow Mobile harassing me. ...
After 2months of walking in and out of a mtn store still my problem was not sorted out ONCE AGAIN I PAY FOR A SERVICES AND ONCE AGAIN I DID NOT RECEIVE IT WHO DO I HAVE TO SPEAK TO TO GET THIS SORTED . I dont want to speak to a manager or a customer service advisor i want to speak to someone in the ...
I applied for a new data contract on Thursday afternoon and I was told that I need to wait 1 to 2 days for approval. I dont know why this is the case for someone who has been a customer of MTN for more than 10 years and just last year received a new cellphone contract immediately. I still did not ...
Our credit limit on MTN account was R15000 but my Son unwittingly clocked up R80000 charges on skyping his girlfriend whilst overseas. We have been paying this back over the period since January but MTN has become very difficult in that now my 4 phones and 2 x 3G cards have been suspended until ...