On 1 July 2013 I upgraded my contract to the iPhone 16g 350 package for R529 per month. According to package I am supposed to get 350 rand airtime, 350 SMS and 500 mb of data. Today mtn credited my account with only 350 mb of data. I phoned mtn customer centre and the first woman was so rude ...
I want mtn to repay my airtime because i had airtime and data bunddle, i was logged on internet and afta i finished i checked my balance and i discovered that they took my airtime instead of data bunddle.so i need my airtime back and they can take my data bunddle. ...
I complained before with regards to my ridiculous R2700 bill I received from MTN. I turned my phone off for the month as I first want to sort the data usage before I get another bill like that. NO ONE from MTN has tried to contact me with regards to my arrears account as I asked the bank to return ...
Been at MTN to do a sim swop. They were offline so i got a number to phone them to check when they come online but they dont answer their calls. (083 222 7424) Called their help desk 808 and they also can get hold of them. Then why must i pay for a new sim card if my sim card is faulty? ...
Where do I start? Firstly, LOSING a 24hr UNLIMITED data bundle in a matter of seconds (cost: R50) Secondly, LOSING airtime on iPad (Cost: R60) Thirdly, LOSING airtime on iPhone (Cost: R30) Total cost of "subscriptions" lost (in ONE DAY): R 140.00 Fourth complaint: slow / no data services ...
I am still waiting for some person to call me and discuss the monthly payments I make for NO SIGNAL. ...