I refer to my complaint (REQ:2426768) where I was at my wits end about an insurance issue and getting any feedback from MTN insurance. So I do not why I am surprised that MTN (Sommayya) has found a way to circumvent the Hellopeter process and thus "save corporate face". They respond for ...
I took out a contract for a laptop in February of 2013. In March I contacted the call centre and spoke to Tsholofelo and inquired about why my debit order had not gone off. I was told that I had a "credit" on my account that could not be explained and that my debit order would not go off ...
Business Management is not always about managers managing the company but also about the way the staff treat the customers, i just went in to MTN Fourways Crossing and i was just looking for a moderm (i went looking for it from another supplier and one of the staff members gave me that bad attitude ...
MTN has been billing me for blackberry internet service for the past 14 months whereas i have been using an Iphone for that period and this is of my opinion a neglectful error on their side. I've queried this with MTN, the consultant being Hloni Tsotetsi from the Fairlands Branch said "it is a ...
I recently dropped my phone and the screen cracked on sunday 20 July. On tuesday i contacted MTN insurance and they committed to come and get my hand set and even went further to give me a claim number its friday 26 July and i still havent heard back from them There telephone line doesnt function ...
I have followed instructions from my complaint to book the phone in for repairs the book was returned with a service sheet stating it under went a software upgrade and parts where replaced within a month my girlfriend starting having similar problems the phone is freezing and the scroller scrolls ...