I called to cancel my contract with MTN due to poor service and signal. I was told I would be responsible for the remainer of the cost of the contract and the cell phone, When I told the agent I was not made aware of this when taking the contract she told me I can check it's in there. I then asked ...
I went into the MTN Musgrave store on Wed (24/07) to open another cellphone contract, only to initially be told by the store manager who was assisting me that i could not have the phone immediately because according to his system I had been blacklisted, I was mortified, his advice was to go to [URL ...
My phone was damaged and I had to claim from MTN insurance, I had no communication from them unless I called, contact details of the insurance consultant cant be given to me. when she finally calls she after being told by the repair centre that my phone can not be repaired due to the extend of the ...
MTNs internet speeds are nowhere near as fast as promised in slick ad campaigns. I've been trying to resolve this issue for more than a year. The company's abysmal service ethic and grave institutional failures are evident in my personal record of calls to the company since Feb 2013. 12-Feb ...
Took my phone in this morning to have it repaired. It suddenly stopped charging yesterday. (Iphone 5) I am now told because my phone is slightly scuffed at the top that is now seen as out of warranty. The scuff mark has been there for quite a while and the phone has been functioning properly. My ...
I filled in a form to order an Samsung S IV, only to have to come back to the shop to hear that my form has misteriously gone missing, but there is no stock available. The stock problem is the reason I placed an order 2 months ago, however the store's admin is so bad that no orders are honoured it ...