Once again my top up contract account was over charged, I was charged R749 on my account were is that coming from? my monthly charge is R329, I have cancel all the content subscriptions last month, but still I am been over charged, my contract is a topup contract and has a limit.how does my account ...
I received a call around 16:09 yesterday, 25th July. While on the phone, the voice prompt said I have one minute remaining. Now this normally is said when you made a call and your airtime is about to be finished. I checked my airtime balance and it was less than a Rand from airtime that was over ...
I signed up for a 24 month contract for a Blackberry 9900 handset with MTN Direct in June 2012. Initially, I experienced software issues which were resolved at an MTN Direct store, but the issues became evident in June of this year. My phone suddenly stopped working and it was swopped out with a ...
Good Day I am absolutely disgusted with mtn's service! I renewed my contract on the 4 June 2013, today is the 26 July 2013 and I have still not received my TV. I took the Samsung galaxy pocket plus and the 32" led Samsung TV. I got my Phone on the day of renewal but its almost Two months and ...
Ok seriously, WHAT THE is going on with your data connectivity? Why is there permanently the need to restart ALL my devices every 2 minutes just to have a data connection? I have tried on countless occasions to contact the call centre (and don't dare tell me one more time to phone 1555)... If this ...
Utstanding way to keep a customer. Step One- make no exceptions regarding a TWO WEEK turnaround time, rather make the customer waste his/her time. Step Two-Ensure that the customer waits at least 45 minutes before he /she is able to check the phone in for repairs at the halfway house repair center. ...