AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN Still has not refunded me | #172222

Mtn
MTN Still has not refunded me

MTN's response 2 weeks ago:

Hello craig_george,

Thank you for your post.

We do apologize for the lapse in service that you have experienced.

A credit and refund is due back to you. We will request this from our banking team and have the amounts refunded within 24 - 48 hours.

We look forward to improving on the service delivery to you.

Regards,
Somayya
MTN Service Provider
REQ:2397029

Two weeks later - No refund or further correspondence from MTN.
Absolutely pathetic service.

I guess my refund will be funding your Christmas party...

Date:

Company: Mtn

Country: South Africa   City: Centurion

Category: Telecommunications

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