I have not received invoices or statements since March 2011 from MTN. I have called their call centre a number of times about this and they claim that emails were sent to the email address I supplied. I have not received these emails, but decided to give MTN the benefit of the doubt and gave them ...
I will like to thank Joey at MTN Brooklyn for helping me to obtain information and results for a issue I am having with MTN Menlyn. It was not even his responsibility to assist me with a problem I had and he helped me. Phoning me back a few times with updates. Thanks Joey. ...
Dear Wenzile Masina Justy to advise you that at the end of July 2013 again MTN my money. Sipo Stehu called me and apologised and promised to sort out the problem, after that not one person from MTN has called me or assisted me to cancel the contract, although i have returned the product in February ...
On Thursday, 01 August my mobile phone service was suspended for no particular reason as a call centre agent Olga Ntsime from High value & VIP call centre was not sure why the service was suspended and subsequently removed the suspension. Unfortunately the suspension was not removed but my ...
Hi. I opened a contract with MTN for 2G per month package in April this year. I was previously with MTN but through Autopage and received such terrible services from Autopage that I decided to go directly to MTN - Well, it looks like that was a HUGE mistake. I have just received a bill of R2899!!! ...
The quality of MTN's network connection in Polokwane is very poor. There are a lot of dropped calls and at times the network is very poor for both the internet and calls. When I am in the Pretoria, Johannesburg, Cape Town and Durban areas, the quality of the network is much better. Something needs ...