Contract not giving the service as per sub agreement I took out an sms contract for my home alarm system, for the first 2 weeks of each month ( - 3 months) I would not have any communication, according to MTN at the time I had to reboot my sim card I tried this a number of times and still ended up ...
MTN is either unwilling or unable to do a simswap for me, I have already paid for the simswap on the 4th of August, and they said I will take 2-24 hours, after 24 hours I phoned them and asked why my new sim is not yet active, and the call center person mumbled something about a request that has ...
Recently went for an upgrade on the current package we are on and the Sales Consultant failed to say that they are having challenges with the supply of the TV at the current moment. Is this what costumer service is about, making the sale and taking little consideration to the affect such decision ...
I cannot access my voice messages everytime i dial 100 or 111, it get a prompt voice that i have reached and invalid number or the person my trying to reach is unavailable. this problem persisted for some time (4months now) and i did call Mtn coustumer service line 173 a number of times to report ...
Firstly; I have had numerous bad service from MTN Beacon Bay. I never get phoned to tell me whats happening, after being promised that I would. This store is sooooo dysfunctional its sad. The ques are always long and you wait forever. Secondly; I took in my Xperia V because it did not charge. After ...
I NEED to know WHY i got charged R20 for a Prepaid sim card??? I went to Burgersfort MTN and CNA on Saturday and they are selling them for R00.49...??? On friday i went and bought a Prepaid sim Card at Mtn The Grove, I asked the Trainee how much a Sim Card was and she did not know (i thought a ...