After having, and still having issues with MTN Tygervalley not answering phone calls or emails, I now have to phone around and waste my time and airtime to have them activate my simcard. They phoned me on a welcome call and gave me a number to phone to activate my sim. I phoned and apparently these ...
Towards the end of May 2013 I upgraded one of my Data Contract for the new USB LTE Modem and purchased a new LTE Sim card. I set this up and the modem work as a hsdpa modem would not connect on LSE. I called 808 and was told that LSE would only work when the new contract became active in the middle ...
I am just shocked at this company's lack of customer service. This is the second time that I am experiencing issues with MTN, and I am NOT EVEN A MTN CUSTOMER! The first time someone opened an account in my name and now my banking details were used to purchase R1000 of airtime! How is all of this ...
This is not the first complaint I am logging related to the signal in my area. previously mtn very reluctantly after i blatently refused to have a single fixed point installation installed mtn installed a cellfi system in my home which no longer helps. I logged a signal issue more than two weeks ...
I upgraded my wife's cell contract on 01/12/2011 from an anytime 100 to anytime 200 package. Thereafter we were being charged for the anytime 200 package but only receiving R100 airtime. I only picked this up in earlier this year - 2013 and called the call centre who confirmed that the package was ...
During the last 6 weeks I have been desperately trying to upgrade to the new HTC 1. After visiting 2 branches phone 3 call centres and been cut off continuously with reference numbers, I have come to the realization that MTN does not care. I have been an MTN subscriber for over ten years and spend ...