I bought a iPhone 5 on contract on Saturday 3 August 2013. I was told to bring it on a Monday for a sim swap. We duly took it on Monday and was told that it couldn't be done as they were busy with business customers. I was told I must come on Wednesday to activate it. The salesman was extremely ...
I wanna thank Brenda Langa, for her help. I had a very bad service with 2 agents, Taryn Phillips and patricia. on Sunday 04/08/2013 Brenda Langa (supervisor) was very helpful and professional. Please keep up the good work. Thank you ...
Ok, it's now August and still no one from MTN has bothered to follow up with me. Totally useless service. I now have no service at all. MTN even had the cheek to tell me I could cancel my contract for R1800. Because no one is actually doing anything to resolve this issue I will now cancel my debit ...
I recently took my iPhone in after the wifi stopped working. iFix and Apple confirmed that this is a known problem with iPhone 4S. Had I bought the phone at Apple it would have been a straight replacement as it is still in warranty, unfortunately I had to deal with MTN as my contract is with them. ...
Amazing how you can provide a communication service if your costumer care service can t answer the cal. 808 is dead line and I already memorise all your stupid ads as I was waiting for next agent and the website is completely in mess. How we can communicate? Very unprofessional company ant this ...
I am struggling to get my micro sim card activated, Everyday I am being tranfered from agent to agent, telling me that its Rica or that the sim card is not registered on the network. How does Mtn give out contract phones/sim if they do not register the contract sim on the network. I am very ...