On 16 Aug I went to MTN Parow Centre with the intention of opening an Internet contract. The sales person who assisted me didn't seem to be clued up. She couldn't read my pay slip correctly. I had to show her I get paid in US Dollars. Also I had to explain to her that I work abroad and can only ...
People calling my number are often told that my number no longer exists. To try and fix the problem, I have tried to call the customer centre (0831808), but get stuck in a loop asking if the query is about the phone number I am calling from. Calling from a different number does not help either! I ...
The beginning of July I went into the Mtn store to go and upgrade my phone. I decided on a package deal, the one that comes with a 32inch tv. They told me they would put my name on the list for the next batch of orders as they did not have any in stock. After receiving no feedback for a month I ...
I am disgusted by MTN and level of service, I have been a contract customer for more than 4 years and my average monthly spend is R1500. I was shocked to find out that my bill for the month of July is R6000!! What makes it worse is that I had put a limit on my account for R2000 and MTN informed me ...
I signed up for a new Samsung Galaxy S4 phone a couple of days ago. I was so excited about the new phone. Its a really fabulous phone. Ever since I got the phone I have NEVER had LTE service - let alone 3G service on this phone. I was expecting FANTASTIC SUPER FAST WORLD CLASS internet access. Its ...
Please teach the staff some manners, they are disgustingly rude and have no common courtesy, very unfriendly bunch! ...