I upgraded in May and was billed R 1250 for data as my data bundle had not been loaded when the contract was upgraded. After numerous calls and e mails i finally received a response via e mail. After reading the trail you can clearlly see that nobody wants to take accountability as each one asks ...
I took out a 24 month contract for the purchase of a laptop and 1g mthly data. 3 mths prior to the expiry of the contract, I enquired at MTN Century City (CC) whether I needed to give notice and I was told it was not necessary. However, two months after the expiry of the contract, my debit orders ...
I guess it started with the purchase of an MTN modem at MTN Greenstone, a 35 minute wait, I did end up purchasing a modem from Dimitri without SIM card as I already had one, he destroyed the SIM card and wrote on the invoice "purchased without SIM. As I was advised by my companies IT Team that ...
I pay without default but when these a break down no one sends me a notification that the network is having problems, i was stranded in the most dangerous place in Johannesburg and to my surprise i couldn't make calls, had to sleep out at a friend House and my husband to be waiting for me to get ...
In early June 2013 I attempted to purchase an ad-hoc 2Gb data bundle via the MTN web-page [URL Removed] but was noted that the functionality to purchase bundles was down. I proceeded to call the MTNSP call centre (808) number and requested that a 2 Gb bundle be loaded on my account. I think the ...
Its been 2 weeks now since a call was logged for my Data connection that keeps disconnecting. every time I phone they just reset my line then it works for and hour then once again the issue will arise. call reference 6907383. I was told by Martin that my connection times out with the tower and they ...