I have waited for my phone as I have done an upgrade three weeks back. the phone has been delivered but had to go back because MTN has put in the wrong details twice. Thus could not get the phone. I was mugged and have no phone so i did an upgrade. A lot of ppl have the MTN number and that no. has ...
I have been waiting for about two months for a samsung 40" 3d TV which was meant to be delivered in 10 working days, a complaint to MTN sp was forwarded to the supplier who said the TV is out of stock, this on the 24th of July, A call followed early this month saying the TV will be delivered ...
I have posted a complaint on Hellopeter at the end of July 2013, after having logged a complaint with MTN at the end of April 2013. I received a response with a request number 2462286. This response stated that my complaint had been referred to Coporate Division Supervisory Team. Since then I have ...
I have been with MTN for over 17years now and I am shocked that I have been treated so badly with my recent upgrade. I upgraded on the 18th July from a blackberry torch 9800 - anytime 200 contract, to a Samsung s3 mini - anytime 350 contract. On the 3rd day I discovered that the phone didn't have ...
In June 2013 i bought a new phone from mtn and from the 1st day of connection thats when my problems begun. I received calls and smses from unknown people looking for a George Bently. I went to mtn the same week and they stated they cant help as the number was recycled. They explained that if a ...
I took an MTN contract on 15 October 2012 with MTN Direct Jhb call centre, I got a voucher for 2 Hisense TVs, 19 inch and 32 inch. I filled the voucher and e-mailed it to Hisense to redeem my TVs, I tried phoning MTN to speak to the sales consultant I took the contract from without luck, other ...