I went into the Promenade store in Mitchells Plain, Cape Town on Saturday, 10 August to apply for a contract. I enquired about when I would get a response and was told it would depend on how long the credit check would take. Mercia the consultant who was assisting me then concluded by saying she ...
I was on MTN contract for 2 years until March this year. After this contract was done, I was called once in regards to upgrading, I have not upgraded and assumed that the contract will be stopped. I have not even been given the coutesy call to tell me that once the contract is finished I will be ...
I have not received invoices or statements since Sep 2012 from MTN. They have incorrectly captured my address and when I asked them to update correctly, they said its updated, but iam not receiving the invoice I have called their call centre a number of times about this and they claim that emails ...
To add to my previous frustration I have still been to and had bad feedback and correspondence to my last complaint I still another almost 2 weeks later and still no phone I have had enough of MTN with thier bad service and empty promises and the branch at brackengardens centre dont every go there ...
I have been with MTN since the beginning 1994. The signal in my area was better than all other providers. Last year the signal began to deteriorate rapidly. After my many complaints and repeated requests since January this year, first through the required channel and then directly to a technician ...
I recently made a complaint about MTN. Ref: REQ2523370. or Ref: 13469665 or Ref: A4319079. Once again I am being told I owe money to MTN for accounts I have never opened. I have submitted all police affidavits with my ID, signature, everything 4 times now, yet no one has sorted this out. I'm sick ...