Can someone please explain to me, why I cannot surf internet or stream media. This contract was taken out before the issue where if you take out a BB contract now, you will have to purchase data. I still purchased 500 MB of data and 75MB of fair usage. Yet still i cannot use my phone for what I am ...
So MTN has advertised, for 3 times in a row now, in their Yello Trader, a special deal, which consists of 2 devices. The one they do not have in stock... for 3 consecutive flyer deals now. The other 1 they cannot give due to policies. But they keep on advertising it. They said they will order, it ...
I've been a MTN customer for the last 15 years. In January 2013 I changed from Blackberry to iPhone, I called MTN insurance in January to change my insurance from Blackberry to iPhone. I've been paying my insurance every month AND a phone bill of not less than R1, 500.00 a month. I want to claim ...
My handbag was containing my Blackberry Bold 9900. Since I had a second Blackberry through the company by whom I was employed, I did not immediately claim against MTN Insurance. I did however blacklist the phone and did a sim swop. I have been using this sim card in my daughters old Motorola as am ...
On 1 Aug I upgraded my device and moved from Blackberry to Samsung device. At first I selected the selected the 200 TopUp contract option R449 per month. I was not told that the SMS and data allowance on this package was less than the 200 Anytime and this was resolved amicably within the 7 day ...
On 06/07/2013, I collected my handset which went in for repairs to MTN via PEP Retail Crossing, . On rceipt of the phone, it had a sticker "REPAIRED" but was still nonfunctional. The PEP consultant (Fhuluwani/Lufuno- not sure) tried testing the phone several times & ended up calling ...