This will be the 5th notice to MTN regarding my complaint on my billing. This happened in April already and after contacting them and complained here at hallo peter, still no response. They gave this response within a day of my complaint, even with a reference number, but still no response: Hello ...
I had MTN contract that was under my previous employer. During the time of conversion, the account had a credit balance of over R1500. After converting it I was advised that I qualify for upgrade. I went to brooklyn MTN business store for upgrade from MTN R350 to R599. All this took place in June. ...
Sad to say still no resolution on the upgrade that failed in May 2013 - in the mean time I AM PAYING FOR MTN'S FAULT!! I should be compensated for all the costs as the bill would NOT have been that high had I received the data bundles that i was MEANT to receive. In the interim I receive this mail ...
This is a follow-up to a query lodged on MTN's online customer service site (ref: 103016362). After I logged this query, I got pop-up saying I will get a response from MTN within 48 hours, and this was after Brenda promised to email me migration forms "in a short while". My gripe is these ...
I recently upgraded my contract and got the Xperia Z. It was working 100%, until one day I rinsed the phone as it was sticky and seeing it was water proof according to the tv ads After rinsing it, the power and volume down button did not work properly, and the phone went into safe mode I took the ...
MTN has become more pathetic than the service provider I have been attempting to get away from. They have ported my number but now switched it off since Saturday morning so I have been without any form of communication. I still cannot make or receive calls. Imagine the amount of business I have ...