AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Bad customer service | #185437

Mtn
Bad customer service

The beginning of July I went into the Mtn store to go and upgrade my phone. I decided on a package deal, the one that comes with a 32inch tv. They told me they would put my name on the list for the next batch of orders as they did not have any in stock. After receiving no feedback for a month I went in to see what the problem was. They told me they couldn't find my documentation and made fill out the forms again, they also said that the price of the package had gone up from what was previously offered. Another two weeks have now gone past and once again I have had no feedback

Date:

Company: Mtn

Country: South Africa   City: Longbeach mall

Category: Telecommunications

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