My Hello Peter Post In March I upgraded my cell phone at NO CHARGE. I was charged and requested a refund (31.3.2013). I have received Emails advising me that my query has been escalated. Latest notice "Please note that the Billing department has an extended turnaround time in query resolution. ...
I receintly got nother contract, so in store all like you get 30 min free mtn min with this call, all nice this that. so on this contract, when this number phone MTN to MTN, the minutes get deducted their, so I have 2 more numbers in our family go over to MTN and I upgrade my contract to this as ...
I lost my phone on Monday morning - blacklisted it immediately once i tried calling it and it was off. on Tuesday submitted a report, claim and affidavit from police station via email and fax. Mtn insurance have a teleprompter where you have to enter details to see how far you claim is... they ...
After multiple attempts to get MTN to fix my phone, please see previous complaints, I gave up and took it to a local repair shop who fixed my phone in 2 hours for R150. This after MTN told me it would cost R1800 to fix my phone!?! What kind of are you guys running over there? Are you hiring ...
I want to change from an Anytime 750 contract to an Anytime 500 contract, but MTN tells me that I cannot carry over any of my airtime that I have on credit on the existing contract, I will loose all my credit airtime. This is unacceptable to me, because I paid for the airtme. ...
I purchased a Sony Experia Go on 12 July 2013. The phone was fine until 18 July when the phone, while sitting on my office desk began cracking by itself. Myself and two people in the office witnessed the screen cracking by itself. Amazed, and suspecting that nobody would believe this could happen ...