I just recieved I notification that after leaving SA for the last 18 months and having signed a debit order to "collect" the monies from the SA account, MTN did not do this for the past three months. In all those months I had sufficient balance to settle my account in full. I received ...
For the past two days I have been having trouble recharging my phone and when trying to contact the pay-as-you-go call centre and selecting the option to speak to a consultant I get the same message ' our operators are currently busy please try again later'. I have been getting the same message for ...
Im a prepaid contract user currently with mtn. As thier data rates are pretty affordable... and coverage is better then cell c. But it seems that overnight they have pretty much doubled the cost of data bundles!! No warning..No announcement..and no shame in hiking up th cost by almost 100 percent! ...
Today's experience with MTN truly pushed me over edge. I recently upgraded a contract that happens not to be directly under my name but I have authority over the account. I call 808 to activate a simcard. I get through to a consultant who advises that he can not assist because the contract is not ...
2 years ago I broke a Sim card in half with the remark: "Yeah!!! Another one down! " ... with the shocking discovery that the Contract I paid in full and cancelled never got cancelled. MTN now bill me for 2 years R6000 with a FINAL DEMAND via SMS... I cancelled the contract 2 years ago, I ...
In April I upgraded my contract to the R100 top up Samsung Galaxy Pocket with the TV. 5 weeks later I had not received my TV, I went to MTN and said this unacceptable to wait so long for it come from Jhb. I changed contract to just the phone. However 4 months later I still do not have my credit or ...