I need you to please explain me two things 1. My bill every month is 499 this month why you wanna charge me 528 please explain 2. I have a prepaid number that is registered for the MTN loyalty program but according to your call centre Im not according ti *141*09# I am. That phone is not ...
I keep receiving spam sms and i'm trying to stop it. I have registered on the national opt out list already. I received the below sms, I want to know which company or person's number is 0784302656 or 447418148843 so that i can have them stop sending me spam! Received from 447418148843 on 23 Aug ...
I cant believe MTN being one of top network providers in SA! I have been struggling to get in touch with the insurance department for 5 days, no response via email and I'm hanging on via telephone for like 15 mins! I need to sort out my phone and this delays the problem, plus I cant make use of ...
The past few days mtn subscribers find it hard to receive (and make) calls. the phones keep going over to voicemail and people cannot reach each other. today has been the worst as the problem continued out of the night into daytime! i think i will have to switch to vodacom. they NEVER COMPLAIN. ...
I applied for a contract phone and was approved, but i asked them to cancel as i could no longer take the item. They verbally confirm its cancelled. I was sent a bill at the end of July, and i went to query at Menlyn they told me it was a mistake. They advised me to fill in their Query Sheet. I did ...
I have never seen anything like the way MTN treats their customers. Changing terms and conditions and overcharging their loyal customers as they please. They are the most in competent and uninformative mobile network! If you are going to overcharge me on something, it wouldn't kill you to inform ...