Today I attempted to do a simswop on a prepaid number I have been using for the last 15 odd years. When finally put through to an agent, I get asked the most impossible questions!! For example, Which billing structure am I using? How the am I suppose to know that??? 3 frequent numbers I've dialed? ...
My nightmare with MTN continues. Exactly 7 days ago i reported on hellopeter that for 3 monts i had been waiting for the Samsung 3D that was supposed to come with the 2GB MTN data contract i signed. a few hours later, a very polite lady from MTN called me to ask if i had received the TV. She ...
I took out the MTN R79 - 1gig data bundle starting 1 June. Since then it has been downloading 400megs then 300megs at a time. Even when I am not connected, the next day it opens with a download of 400megs. I hav been to MTN Tygervalley 8 times including numerous calls to try and sort this out. The ...
I applied online for a data contract on the 17th of April 2013, Abel processed my order the item was sent to the courier company RTT in Middelburg and the whole truck got hijacked which means I never received the item, I phoned MTN and spoken to someone at the call centre which they said that they ...
I found two pictures on the blabkberry handset off which considerd to be new. these pictures were rather taken and are not those of default. this is highly unexceptable. i logged a call for the phone to be rica'd followed the voice prompts. im still waiting, worst service ever. ...
I have been trying to cancel this contract since May 2013 but it wasn't done because a consultant told me that my airtime would fall away. So I asked when my last billing date would be and I was told 31 July 2013... to my surprise I received airtime today and was told that I would be billed for the ...