I have upgraded my mtn 200 on the 3rd of june 2013 still am only getting 200 airtime no data or free mtn minutes as stipulated in my contract have been told to go back to the store then I had to provide my contract as your copy was gone, since then I have been told for the 3rd time it was sorted ...
Received a Sony Experia on contact renewal May 2013.The screen cracked and quering this with the local MTN branch they advised that they could not assist or even look up any details regarding the contract on their system. The staff were not willing to assist in any way. This is the second time that ...
My Samsung Galaxy SII handset started to malfunction 4 months into the contract period, overheating and with very limited battery life. The phone was handed in for repairs at the Bloemfontein branch. I received the phone two weeks later and was told that a faulty electrical part was replaced. The ...
Upgraded my wife's phone in June 2013. MTN Sandton store did not properly explain data usage costs, so from going from an average monthly bill of R340, due to data costs received a bill of R2 000.00 1st month after upgrading. I have been trying to get MTN-SP to resolve the query since 19 July 2013 ...
I took out a data contract on 2 May and since then I have been unable to connect to the Internet. I have gone in store multiple times to get this resolved. Two SIM Swaps later and a whole lot of hours in their queues and the SIM card is still not working - 4 months later - ARE YOU KIDDING ME!!! I ...
Dear MTN I have been a customer for many years and have been very happy up until recently.. I have a contract with MTN, I pay religiously every month, for the Samsung S3 that I purchased a year ago. It seems for the last few months I have been charged unwillingly for subscriptions that I never ...