I lost my phone on Monday morning - blacklisted it immediately once i tried calling it and it was off. on Tuesday submitted a report, claim and affidavit from police station via email and fax. Mtn insurance have a teleprompter where you have to enter details to see how far you claim is... they ...
After multiple attempts to get MTN to fix my phone, please see previous complaints, I gave up and took it to a local repair shop who fixed my phone in 2 hours for R150. This after MTN told me it would cost R1800 to fix my phone!?! What kind of are you guys running over there? Are you hiring ...
I want to change from an Anytime 750 contract to an Anytime 500 contract, but MTN tells me that I cannot carry over any of my airtime that I have on credit on the existing contract, I will loose all my credit airtime. This is unacceptable to me, because I paid for the airtme. ...
I purchased a Sony Experia Go on 12 July 2013. The phone was fine until 18 July when the phone, while sitting on my office desk began cracking by itself. Myself and two people in the office witnessed the screen cracking by itself. Amazed, and suspecting that nobody would believe this could happen ...
Today I attempted to do a simswop on a prepaid number I have been using for the last 15 odd years. When finally put through to an agent, I get asked the most impossible questions!! For example, Which billing structure am I using? How the am I suppose to know that??? 3 frequent numbers I've dialed? ...
My nightmare with MTN continues. Exactly 7 days ago i reported on hellopeter that for 3 monts i had been waiting for the Samsung 3D that was supposed to come with the 2GB MTN data contract i signed. a few hours later, a very polite lady from MTN called me to ask if i had received the TV. She ...