Having travelled extensively over the last few years, I am amazed how Mango airlines have no regard wrt the service they provide to their cutomers. Travelled to Durban from Cape Town on Sunday 11/08, I was shocked to find that my brand NEW travell bag was returned to me on baggage collection full ...
So I take the 4 pm flight from OR Tambo to Cape Town international airport. To make boarding and landing easier, I carried a small bag only for carry on. I board the flight, and get told that there's not enough space for carry on luggage. I'm then requested by the hostess to hand my backpack over ...
I flew to Cape Town from Bloemfontein on Thursday, 8 August. I ESPECIALLY went to Bram Fischer Airport 3 HOURS before my flight to get a seat at the emergency exit with the extra leg space. I asked the groundstaff if it is available and I were told yes, I can even say if I want a window seat. The ...
Yesterday I flew with Mango Airlines from Johannesburg to Durban. Once I reached home, I went to unpack my bag only to find that my lock had been cut, opened the bag and saw that my GPS device was and other item boxes were torn up. I called Mango Airlines Durban immediately and was told that they ...
My girlfriend flew from Johannesburg to Durban. Between Johannesburg and durban the lock on her bag was broken off and not to be found. The lock was a R250.00 bag lock, something that isn't easy to break. The stuff in her bag was in a complete mess, clearly they couldn't find anything they wanted. ...
Upon check in the attendant was pre occupied with the painting of her nails, and checked me in as a gentleman on a different flight. The in flight service was embarrassing, hearing the flight attendants personal conversations as if I was in their canteen! One attendant even got another one to take ...