Last week I attempted to buy two tickets on Mango Airlines. I selected the option to pay by debit card, which simply does not work. Due to their system NOT WORKING I ended up paying 3 times for the SAME TICKETS WITH THE same REFERENCE. MANGO NEVER SENT ME THE USUAL CONFIRMATION AND actually ...
Having been cabin crew for Qatar Airways before, I know how tiring it can sometimes be being an air hostess. Last night I flew from Jhb to Cape town on flight JE165, it was a late flight and most pax were tired and grumpy. All the crew on the flight were friendly and helpful especially Shameela the ...
We have booked a flight to cape town from JHB but the problem is that we are moving to Cape town before the flight is scheduled as i got a new job. Now i told them that we cant use the flights as we are moving down but they refuse to refund us, we have the option to reschedule which i was fine with ...
I purchased online G-Connect vouchers for a return flight between CPT and PE, booking made online. Similar flight earlier in the month also did not have Wi-Fi. Neither of the flights had on-board Wi-Fi and I could thus not use the voucher. I think it is very unethical allowing one to buy the ...
I received a lovely email detailing the changes to my flight for next week... with absolutely NO regard to whether the changes were convenient for me or not! The aircraft apparently needed to undergo maintenance and so passengers have simply been bumped off the flight. I have a meeting scheduled ...
I reported my damaged luggage at Lanseria Airport on the 15th of July 2013. We supplied them photo's and all relevant comtact details. Today is the 24th of July 2013 and we still haven't had a response. I'm truly dissapointed as this is an Airline I use frequently. I'd appretiate a response ASAP!! ...