Yesterday afternoon (11/8/2013) i returned to Cpt from Jhb and missed my original scheduled flight due to the following reasons for which Mango Airlines must take responsibility. 1. i tried to check in online using both my mobile phone and notebook and in both i failed for what reasons i still ...
On the 4th August myself, my partner and a friend were travelling on board a 1tim aircraft from Port Elizabeth to Johannesburg. An airline attendant by the name of Wayne alerted my partner when he wanted to use the back toilet that it was not functional. This he accepted and proceeded to use a ...
I had a flight that needed to be changed. The cost of the change was cheaper on the website however the website would not let me effect the change at all!! I contacted the call centre and they could do nothing to assist except charge me the higher fee for my flight change. So paid the flight change ...
I booked a flight with Mango Airlines on 31 July for a return trip to Durban with my husband. Due to unforeseen circumstances we are now unable to fly over the coming weekend. On 5th of August I called their call centre the entire morning to no response. I sent an email informing them about this to ...
Hi there I just want to thank Eunice Masekoameng for her your tremendous service when I was making my bookings to Mango Airline through the call centre. I have never had such a dedicated individual who listens and have time to answer all my questions without a doubt. you an example of what very ...
Friday 2 August, my sister arrived later than expected at the airport, about 40min prior to departure time. She only had hand luggage and rushed to the check in. At the check in they advised her, that she missed check in. It states on Mango's website gates only close 30min prior to departure? She ...