My parents and siblings was scheduled for the JE702 flight we arrived 5:45 am to check in, we were told to stand in line then they said that line was closed and moved us to the main line that was very long so at 6:30 am I started worrying and asked security that we need to get on the flight and he ...
Upon making a booking under pressure, we learned that we had booked the wrong date and the flight initially booked had departed. We then approached ticket sales if some reprieve could be made for example paying a penalty fee and using the funds already paid to make another booking. What an bad ...
Mango airlines has a special running from 23rd july @ 9:00 till 24th july 9:00 where you get discounted rates if you book in that period. At 9:15 i tried making a booking only to find out that the prices is still the same, after calling the call centre the lady said that i must check in a hours ...
I travel to and from Johannesburg using Mango Airlines virtually every week. Work in JHB and live in CT. Never ever in the time that I have travelled has my hand luggage been weighed (this is just an aside). I arrive at the airpot in JHB on Friday morning with more luggage than usual as I am ...
Mango in the interests of customer service refused to waive 1.7kg over the limit bag weight when I was flying in from overseas (obviously my bag is going to be more than 20kgs). Had to take goods out of my suitcase and put it in my laptop bag... seriously, so now the plane is going to be lighter? ...
I just want to thank Jacob Ramushu for the great service that he gave me in March 2013 when I flew with Mango Airlines. In a world where nobody gives efficient service anymore i just want to thank him from the bottom of my heart for restoring my faith! He was friendly, helpful and when WAY above ...