After holding for half an hour after calling JNB: 27 11 086 6100 whilst being reassured constantly I was number one in the queue I finally get through to a very despondent young lady. I ask what is mango airlines cancellation policy only to be told tickets are non refundable but can be changed to ...
I booked a ticket for my wife online, flying from OR Tambo to PE, flight at 09:55 on Thu the 6th, ref #: LJTVMZ, on her arrival they told her to bring my Cheque card that i used to pay for the ticket, she told them that am 80km away, i then emailed the copy of the card, they refused. She then ...
I had tickets booked for this weekend but because I dont possess the original card my booking was made on mango refuses me admission yet when it comes to payment they are ever so willing to help with different methods. i think the credit card policy as one person doesnt keep the same card forever ...
I was booked on JE 624 from Cape Town to Port Elizabeth departing CT at 11.35. At approx 11.25am we were informed via a garbled message over the intercom system at the CT airport we had to go back to the Check In counter. At the Check In counter it was total chaos none of your staff made a single ...
My sister was offloaded from Mango Airline because she did not have the picture of my husband's credit card in her phone. We were never notified when the ticket was printed for us until she reached the boarding gate and the flight left her and on top of R1000 we paid for the ticket we paid another ...
Good Day I booked a flight with my debit card. The Reference Number: LHWCZC The flight number is Flight JE244. The terms and conditions state that if you book with a credit card you must present it upon check in I did not have a credit card. I have a debit card. Why am i not aksed to send this ...