On Friday, 22 November my husband's flight from Dubai was delayed with two hours - which made him late for his connecting flight from DBN to CPT. He was booked on the last Mango flight at 19:15. He landed at the DBN INT at 18:40 instead of 17:00, and still had to go though customs and clearance. He ...
Tried to book a flight with Mango BUT I do not bank with one of their "partner" banks nor do I use a credit card and they will not accept an EFT payment. So they obviously do not want more business than they have! ...
Booked our elderly mother from Cape Town to Johannesburg OR Tambo airport. Mango however decided to fly her to Lanseria airport. They did not even bother to tell her that they are flying her to Lanseria, or let us know. It was a late night flight and Lanseria was in the process of closing so she ...
I booked a ticket for my daughter to come home and after receiving the confirmation, I realized that I had the month wrong and immediately phoned them to try and correct the ticket, there was a charge of R780, 00 after only about 20 minutes has passed, the same ticket was almost half price the ...
I booked in on Flight JE339 form Durban to Cape town on Monday. When I picked up my luggage at Cape town airport I noticed that the 3 point combination lock on my luggage and the cable tie were missing. On unpacking my luggage at home I realized that all my valuables in my luggage were. ...
I am highly upset and very shocked with the Mango staff in Cape Town. I booked a flight on for my elderly mother that has huge hip problems and that cannot walk long distances or carry things and I completed the Special Medical Needs Request Form (submitted on 15 October 13) and made the necessary ...