I am highly disappointed in the conduct of your so-called members of staff. Frontline staff is suppose to be helpful and efficient, however it seems as if your frontline staff at Cape town international airport either didn't get the memo or its just how mango prefers to conduct their services, not ...
To whom it concern, i dont like to complain but i had a bad service from the staff, in March 29/2013 my flight to Johannesburg was delay, i did not know it was going to be a 7 hour flight JE 136 9:15 that was the time for my flight i only arrive in Johannesburg at 16:00 that day, on the 03 April ...
I am very upset. We bought a plain ticket on my sisters Credit Card for my moms's fiance. We took a copy of the credit card and her ID to present to get the boarding pass. The lady working at that stage (Wednesday around 7:30 to 9:00 am) informed that he does not have to present the credit card ...
After a web site error caused the nullification of my booking on two previous occasions, it went through the third time. As it was going through I noticed that on this the 3rd attempt, I had made an error and booked the incorrect time. I phoned mango straight away but was referred to the customer ...
I flew with Mango airlines on Sunday 01 December 2013 from Johannesburg (ORT) to Durban on flight JE 247 To my absolute astonishment when I checked in with my fiance (of 10 years) with one suitcase that we had packed (like we always do) we are told it was overweight and because we don't share the ...
What a long day of confusion & inconvenience. I was booked on flight number JE624 from Cape Town to Port Elizabeth ETD 11:35. I checked in at 10:30 & proceeded to the boarding gate. Whilst seated in front of the gate, as boarding was supposed to start, there was no flight, nor was there any ...