AfricaComplaints.com » Traveling & Tourism » Complaint / review: Kulula.com - Daylight | #155774

Kulula.com
Daylight

My son and his Girlfriend where on the fight to East London going back this morning after school holidays, hoping that all bags were the right weight they checked in. My son had a small school kit bag which he always takes as hand luggage... no not this time he is told to pay R350 extra because it is to big even though it never even weighed 8kg... the check in clerk says???
Being Youngsters they oblige and pay the fine and are instructed to check in the luggage. Low and beyold, they get on the plane and here walks on a kid from the same school carrying the same bag which my son has just had to pay extra for and check in??? was it maybe because my son is white???
we will never use Kalula again!!!

Date:

Company: Kulula.com

Country: South Africa   City: O R Tambo

Category: Traveling & Tourism

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